Shipping & Tracking - RainCaper

Shipping & Tracking

 

*Please be aware that every shipping method is experiencing unpredictable delays right now. We're frustrated by it, too! Once your package leaves our hands, the delivery speed is outside of our control. Thank you for your understanding*

STANDARD SHIPPING

Any domestic order on www.raincaper.com ships for just $6.95! Standard shipping is sent by USPS or DHL e-commerce

EXPEDITED SHIPPING OPTIONS:

Need it in a hurry?  UPS Next Day, 2nd Day, and 3-Day Select, as well as USPS expedited shipping are all available to you at additional cost.  Just make your selection as you check out. Please be aware that although packages usually arrive by their service commitment, carriers are no longer guaranteeing these expedited methods. 

 

INTERNATIONAL SHIPPING

Yes, we ship to most countries! After you build your shopping cart, the checkout will calculate shipping options for you. Usually, USPS International is the most economical option for our international customers.

 

WHAT IF MY PACKAGE IS DELAYED OR NOT DELIVERED?

Once your package is shipped, you'll receive a tracking link in an email (or can log in at the top of this page to check). So, you check and it says delivered, but it's not true - what gives?

We've seen a trend across FedEx, USPS, and UPS where carriers are scanning packages as delivered hours or days before they actually leave it with you. We've had reports of packages being left on top of trash cans, at the back or side door, or on the ground near a mailbox. We are also frustrated by this! 


So, what to do?
Track your package!
-If it's delayed, please be patient. If it's been 2 weeks or tracking shows it's actually lost in transit, reach out to us via info@raincaper.com, Chat, or call 877-789-9975 x1 to talk about a replacement

-If it says delivered, check around your property first. Ask your mail carrier.
-If you suspect it was stolen, please file a police report! Theft of packages is a crime.
-If it's been a few days since "Delivered", then 
reach out to us via info@raincaper.com, Chat, or call 877-789-9975 x1

 

DISCLAIMER

While we do our best to achieve perfect accuracy, we reserve the right to correct errors in pricing and description of the products on our web store.